Terms and Conditions

Last updated: November 23, 2024

1. Introduction

Welcome to MukutOttawa. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

2. Interpretation and Definitions

2.1 Interpretation

Words with capitalized initial letters have specific meanings as defined below. These definitions apply regardless of whether they appear in singular or plural form.

2.2 Definitions

  • Company refers to Mukutottawa Pty. Ltd., located at 1 Hick St, Spotswood VIC 3015, Australia
  • Website refers to mukutottawa.com
  • Service refers to the website and all products and services offered
  • Products refers to the incense sticks, essential oils, and related items available for purchase
  • Customer refers to any person or entity purchasing products or using our services

3. Products and Services

All products are subject to availability. We reserve the right to discontinue any product or modify product descriptions at any time. Product images are representative only, and actual items may vary slightly in appearance.

4. Pricing and Payment

All prices are in Australian Dollars (AUD) and include GST where applicable. We reserve the right to modify prices without notice. Payment must be made in full at the time of order placement through our accepted payment methods.

5. Shipping and Delivery

Delivery times and costs vary by location. We are not responsible for delays caused by customs or postal services. Detailed shipping information can be found in our Shipping Policy.

6. Returns and Refunds

Our return policy allows returns within 30 days of delivery. Products must be unused and in original packaging. Please refer to our Returns Policy for complete details.

7. Product Quality and Safety

While we ensure all products meet quality standards, customers are responsible for proper use. Follow all safety instructions provided with products. We are not liable for misuse of products.

8. Intellectual Property

All content on this website, including text, images, and logos, is protected by copyright and other intellectual property rights owned by Mukutottawa Pty. Ltd.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Continued use of our service constitutes acceptance of modified terms.

12. Contact Information

For questions about these Terms and Conditions, please contact us:

  • Email: support@mukutottawa.com
  • Phone: +61 2 8261 7739
  • Address: 1 Hick St, Spotswood VIC 3015, Australia
  • ABN: 934792379